Shipping Policy

At SA Cricket, we are dedicated to delivering your premium cricket gear safely, securely, and as quickly as possible, no matter where you are in the world. We partner with elite global couriers (like DHL and FedEx) to provide a premium shipping experience.

1. Global Shipping Destinations

We ship worldwide to all major cricket-playing nations and international destinations, including:

• United Kingdom & Europe

• Australia & New Zealand

• USA & Canada

• Gulf & Middle East

2. Shipping Fees

To keep things simple and fully transparent, we offer flat-rate, fully tracked, and insured international shipping:

• International Delivery Fee: 10,000 PKR (approximately £28 GBP / €33 EUR / $36 USD depending on exchange rates).

• What's Included: Premium heavy-duty padded packaging, full transit insurance, and doorstep tracking.

3. Dispatch & Processing Times

Because we specialize in elite, custom-tailored gear, processing times vary depending on your order:

• Standard (In-Stock) Items: Dispatched within 2–3 business days.

• Custom-Made Bats: Crafted precisely to your custom specifications (weight, profile, toe, and handle). Custom shaping and pressing take 5–7 business days before dispatch to ensure absolute perfection.

4. Estimated Delivery Times

Once your package is handed over to our international courier, estimated transit times are as follows:

• United Kingdom & Europe: 5–7 business days.

• Australia & New Zealand: 7–10 business days.

• USA & Canada: 6–8 business days.

• Rest of the World: 7–12 business days.

Note: Delivery times are estimates. Occasional delays can occur due to customs processing in your destination country.

5. Tracking Your Order

As soon as your order is shipped, you will receive an automated email and/or WhatsApp update containing your tracking number and a direct link to track your package's journey in real time.

6. Customs, Duties & Taxes

For international shipments, your country’s customs office may charge local import duties, taxes, or clearance fees upon arrival. These charges are the sole responsibility of the customer and are not included in our shipping fee.

7. Damaged Shipments

Every shipment is fully insured. If your package arrives clearly damaged during transit, please take photos immediately and contact us within 7 days of delivery so we can file an insurance claim and arrange a replacement for you.

📞 Contact Our Shipping Department

If you have any questions about tracking an existing order or custom shipping requirements, reach out to us:

• WhatsApp: +92 318 4028197

• Email: sacricketgear@gmail.com

• Website: sacricketgear.com